Our Online Customer Interaction model serves as the foundation for consulting services offered by the Shimshock Group. Customers are at the center of all business activities, and we focus on helping clients maximize their customer relationships.
We accomplish this by providing marketing, sales, and technology solutions in the six key areas of Online Customer Interaction: Customer Relationship Management (CRM), Content Management (ECM), Mobile Solutions, eCommerce, Digital Marketing & Analytics, and Social Media.
