Our client is a premium online destination for discussions on financial markets, commodities, and precious metals. They have a significant presence on social media, and have been noted as one of the most influential online financial markets communities. Given our expert knowledge of the financial services industry and our deep experience in developing technology solutions for innovative organizations, we were hired by the financial markets community to be their system implementation consultants. The focus of our work was to bring to life the leadership's vision of a vibrant, unique community focused on helping each other regardless of economic situation.
The Shimshock Group team worked closely with the client to design and implement a large-scale platform to support future growth that would strike a balance between whimsy and focus, and humor and seriousness. The results of our collaboration have been a resounding success. Customers have lauded the platform as the best, most valuable, and most spirited financial markets community, and participation has grown tremendously.
Daily readership is constantly on the rise, and content typically elicits hundreds of comments from the active subscribers. Many domain experts in areas such as energy, grains, precious metals, miners, and macro-economic analysis have become registered members and participate in discussions due to the ease of the onboarding processing. A creative rewards system was developed to foster positive feedback and recognize members and subscribers who add value. New features such as an online chat system, embedded financial charts, interactive comment filtering, and the ability to pay for subscriptions and donations through various payment options have increased value to members.
Our work created also focused on creating a robust technical infrastructure to support both near- and long-term client goals. The platform will be able to support the performance needs required with a significant increase in the client's member community.
Shimshock Group continues to work with the financial markets community to help expand awareness of their offerings. We regularly collaborate on new business strategy and technology initiatives, and have provided ongoing assistance with go-to-market strategies, advertising, social media strategy, and emerging AI solutions.
Shimshock Group has done an amazing job in building and maintaining our client relationship and community management systems. We wouldn't have the success we are having without them. Let me state this clearly: I have complete confidence in Ron and Shimshock Group. If you ever need a full-service consulting firm, I would give them a 100%, hearty recommendation.
-- Founder, Leading Financial Markets Platform
